LAS VEGAS (FOX5) — Caller ID is designed to tell us exactly who’s contacting us, but clever cybercriminals have found their way around it, and they’re using it to your disadvantage.
You’ll get a call from a number that shows up as coming from a company you likely use, know, and trust. So you answer. The caller poses as a customer service agent and alerts you to an issue with your account. Then they try to talk you into revealing sensitive personal or financial information to help them fix it. But, they’re not here to help you; they’re here to steal your money and identity in what’s called a “spoofing” scam.
If you get this type of call from a company you do business with, hang up and call the number listed on your statement to verify any problems. Do not respond the questions from the caller, particularly those with “yes” or “no” answers. Your voice can be recorded and used for other illegal activities. And, as always, never give out personal information to anyone who contacts you unsolicited, and whose identity you have not
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