LAS VEGAS (FOX5) — For a third day, state services have been interrupted in Nevada due to a cyberattack, according to a release from the governor’s office.
On Tuesday, DMV officials said offices would remain closed “until further notice,” with all canceled appointments to be honored as walk-ups during the two-week period following reopening. However, officials provided no guidance on when that reopening might occur.
Officials from the governor’s office said the outage began Sunday morning when the state was targeted in a cyberattack. Federal officials are assisting with the active criminal investigation.
“The state is focused on restoring services safely and validating systems before returning them to normal operation,” the release said.
The release stated that state offices would begin offering in-person services “later this week,” while websites and phone lines would be “intermittently unavailable.” Officials noted that emergency services remain available statewide.
The release noted that payroll would not be impacted by the outage, and state employees would still receive their payments on time.
A post on social media from the Nevada DMV told people with expired registrations and driver’s licenses who worry about being stopped by police that officials are working with law enforcement agencies to “provide appropriate consideration during this period.”
According to a release from Governor Joe Lombardo’s office, a live update will be provided on the state’s response to the cyber attack. That news conference will be held at 4 p.m. Wednesday.
Speakers included in the news conference will include:
- Tim Robb, Homeland Security Advisor, Office of the Governor
- Timothy Galluzi, Executive Director, Governor’s Technology Office
- Joseph Oregon, Deputy Director, US Department of Homeland
- Casey Keckler Yerkes, Intelligence Officer, US Department of Homeland Security
- Nathaniel Holland, Assistant Special Agent in Charge, Federal Bureau of Investigation
- Mike Brown, Supervisory Special Agent, US Federal Bureau of Investigation
- Darcie Busse, Supervisory Special Agent, US Federal Bureau of Investigation
- Staci Weeks, Director, Nevada Health Authority
- Richard Whitley, Director, Nevada Department of Human Services
- Tonya Laney, Director, Nevada Department of Motor Vehicles
- Christopher Sewell, Director, Nevada Department of Employment, Training and Rehabilitation
The Governor’s office released updates of several key state services, listed below:
- Department of Agriculture:
- Brand inspections, crop inspections, and animal disease labs remain operational using temporary paper and hotspot systems. Entry permits are being issued manually and will be retroactively entered once systems are restored. Measurement standards inspections continue without disruption. Pesticide applicator licensing remains on hold due to system outage.
- Cannabis Compliance Board:
- The software supporting cannabis industry regulation was not impacted, preserving public health and safety measures in place. While the CCB cannot currently accept payments, no penalties will be incurred. Temporary Agent Cards continue to be issued, allowing Nevadans to enter or maintain work within the State’s cannabis industry. Staff is currently developing a process to accept walk-in payments for new agent card applicants.
- Department of Conservation and Natural Resources:
- DCNR offices are currently open and serving customers as able. Some online functions, such as the State Parks reservation system, are not on state servers, and remain operational. DCNR has established a temporary main line and posted it to their website and socials: 775-495-2451.
- Department of Corrections:
- NDOC maintains its top priority of ensuring safe and secure facilities for staff and offenders. The offender telephone system was uninterrupted by the network outage, so offender communications have continued consistently with NDOC protocol.
- Department of Employment, Training and Rehabilitation (DETR):
- The NUI system is operating successfully. Claimants can log in, file new claims, and check on existing claims. DETR staff are available to assist in-person at EmployNV Hubs.
- Department of Education:
- The Nevada Department of Education has staff available at both its Carson City and Las Vegas offices to process teacher licenses in person. The office addresses are:
- 700 E. Fifth St. Carson City, NV 89701
- 2080 E. Flamingo Rd. Las Vegas, NV 89119
- Governor’s Office of Emergency Management / Homeland Security
- The Governor’s Office of Emergency Management / Homeland Security (NV OEM) maintains offices in Carson City, Elko, and Las Vegas. The agency supports state, local, and tribal partners before, during, and after emergencies or disasters, coordinating response efforts and assisting with recovery operations. The 24-hour emergency duty officer line remains operational at 775-687-0498. Please note, however, that certain services, including WebEOC, the NV OEM website, and internet support, are currently unavailable.
- Division of Minerals:
- The Division of Minerals continues to receive permit applications and conduct workshops. Applications remain under cursory review, but final approvals will be delayed until database access is restored.
- Department of Motor Vehicles:
- The Nevada DMV website is operational, in addition to all social media channels. At this time, all in-person and online transactions are temporarily unavailable, except Rapid Registration and Turbo Titles, which are still available. All canceled appointments during the statewide network outage will be honored as walk-ins for a two-week period following the DMV’s reopening. Any fees incurred during the statewide network outage will be waived. Additionally, the DMV is reaching out to customers as eligible transactions come online.
- Department of Native American Affairs:
- The Stewart Indian School Cultural Center & Museum were closed on Tuesday, August 26 due to a water leak unrelated to the cyber outage, but will reopen as usual on Wednesday, August 27.
- Nevada Health Authority:
- At this time, Nevada Health Authority has limited essential operations at district offices for care coordination efforts. Nevada Health Authority can confirm that existing Medicaid coverage and provider payments remain fully operational. For existing Medicaid recipients, this outage does not impact your ability to access covered medical care. You may attend all scheduled appointments as usual. For healthcare providers, claims and payments for services rendered to Medicaid recipients are being processed without delay. Should Medicaid recipients or providers need immediate care coordination needs, please visit a district office to receive assistance.
- Office of New Americans:
- ONA staff have been responding to incoming requests and inquiries via email. There are currently no disruptions to ONA services.
- Department of Public Safety:
- Nevada Highway Patrol and dispatch phone lines remain operational. Troopers and officers are on duty and will continue to provide public safety services.
- Department of Taxation:
- The Department of Taxation’s offices in Carson City, Las Vegas, and Reno will be open to the public on Wednesday, August 27, 2025. Taxpayers are welcome to visit any of these locations for in-person services. Staff will be available at the counters to provide assistance with tax-related inquiries and transactions. Additionally, the Department’s Call Center will be fully operational and ready to support taxpayers by phone throughout the day. Taxpayers are encouraged to use My Nevada Tax and the Nevada Tax Center for filing and submitting payments online.
- Tourism & Cultural Affairs:
- State museums remain temporarily closed but will reopen once an operational workaround is secured.
- Department of Human Services:
- Existing benefit recipients can call or visit a DSS office starting tomorrow for limited assistance with their individual cases. Please note that no new enrollments for public assistance programs can be completed at this time due to the unavailability of eligibility and case management systems, however, applications can be accepted and benefits to new enrollees will be processed on a first come first serve basis when systems are operational.
- Department of Veterans Services:
- For constituent-facing services, operations are routine at NDVS. Specifically, the operations at the Nevada State Veterans Homes (North and South) as well as the State Veterans Cemeteries (North and South) are operational and routine. The Veterans Service Officers statewide are filing claims and seeing clients, while the Veterans Outreach Team continues its routine work.
- Department of Wildlife:
- Game wardens, biologists, and hunting division staff remain in the field. Regional offices continue facilitating first-come, first-serve hunting tags manually to ensure customer service despite system outages. The public can still reach regional offices by phone for assistance.
Copyright 2025 KVVU. All rights reserved.
