LAS VEGAS (FOX5) — A Microsoft email outage Thursday affected Global Industry Products, a Las Vegas valley company that ships supplies to casinos.
The company receives orders by email, and Thursday is a busy day because orders are then shipped out to casinos on Friday for the weekend. The products include paper cups, paper towels, straws, food containers, janitorial supplies and toilet paper among other items.
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Company works to find the problem
Once the company determined the problem was not connected to its servers, it went to work trying to fill orders another way.
Spencer Fisher, president of Global Industry Products, said the company turned to phone calls.
“So we started calling them (casinos) because we had to do something. So we got on the phone, we called them. They were also aware that there was a problem, ” Fisher said.
“We had them texting us on our cell phones, their orders and doing whatever we could,” Fisher said.
“I’d say there were about 50 orders that we didn’t see. And, again, by following up, we resolved most of it,” Fisher said.
Operations Friday
Operations at the company were mostly back to normal Friday.
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