LAS VEGAS (FOX5) — Many Southern Nevadans continue to have questions or concerns about a forthcoming “daily demand” charge taking effect in 2027, and FOX5 took those questions to NV Energy officials for answers.

Last month, customers and energy advocates urged NV Energy to scrap daily demand charge ahead of the Public Utilities Commission of Nevada hearing.

During the hearing, dozens of NV Energy customers and seniors waited outside in triple-digit heat for a chance to speak; the meeting was rescheduled to July 27 at the Legislative building to accommodate the crowds.

FOX5 spoke exclusively to NV Energy officials ahead of the rescheduled meeting and asked about residents’ and viewers’ concerns.

You can watch Jaclyn’s conversation with NV Energy here:

“We understand that there’s a lot of misunderstanding and a lot of misconceptions surrounding daily demand. It doesn’t change the amount of money that NV Energy collects. Most customers are going to see little or no change to their bill. Many customers are going to see a decrease in their bill,” said spokesperson Justin Hopkins to FOX5’s Jaclyn Schultz.

NV Energy had recently emailed customers information on daily demand charges and future impact: what does the final bill look like, if daily demand had kicked in?

“Why am I saving $12?” Schultz said about an estimate given.

“Very likely, your bill is showing that it’s lower, much like most customers, because of two factors: the lower service charge, and then the lower rate of electricity that will go into effect,” Hopkins said.

Can customers trust that estimate?

“I would say, you don’t have to take our word for it. Take the word of the Public Utilities Commission who’s examined this and they have vetted it thoroughly through months and months of analysis. Take the word of the two courts who have upheld this and said that it’s going to create a more fair billing structure for all customers,” Hopkins said.

The PUCN delayed the rollout of the daily demand charge to January 1. The agency released a statement to FOX5:

The per-kilowatt-hour (“kWh”) rate will decrease by approximately two cents per kWh to offset the revenue from the demand charge. For example, if a customer uses 1,200 kWh of electricity in a month, the savings from the lower per-kWh rate would be $24 for that month. The evidence presented in the rate case showed that despite the demand charge, most customers will see lower bills from the new rate structure due to the savings from the lower per-kWh rate, even without changing how or when they use electricity. And for customers who choose to adjust their usage behavior to lower the impact of the demand charge, the cost savings will be more significant.

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